Operating and Control Systems
How the Luas is Controlled and Operated
Luas Operations
Luas services are monitored from a central control room located in the Red Cow Depot, adjacent to Red Cow Luas stop.
Tram Operations
Operations staff in the central control room monitor the performance and location of the trams. From the central control room staff can see the location of each tram along the Red and Green lines. In case of a Service Disruption, staff in the central control room can activate customer communications on Luas stops and online channels.
CCTV and Security
Operations staff in the central control room monitor tram and passenger movements via CCTV system. From the central control room staff can see each stop and control the CCTV cameras. In the event of anti-social behaviour or security issues, staff in the central control room activate security procedures. These include deploying Luas Security Staff to the location and requesting assistance from An Garda Síochána.
Emergency Help Intercoms
Operations staff in the central control room monitor and respond to calls from Emergency Help Intercoms located at each stop.
Below is a list of the main electronic control and communications systems used for operations:
- Automatic Vehicle Location System (“AVLS”)
- Fixed equipment SCADA
- Power supply SCADA
- Passenger information display system
- Public address system
- TETRA radio (data and voice traffic)
- Fibre optic cable transmission network
- PABX telephone system
- Emergency telephone system
- CCTV monitoring and recording
- Line side signalling system
We oversee the day-to-day operations of the Luas Operator ensuring agreements regarding frequency, schedule, and ticketing are met.
Find out more information on the Luas website or email info@luas.ie