Compliance

Access to Information on the Environment

Under the Access to Information on the Environment Regulations 2007 to 2018, anyone has the right to request access to information, find out how to make a request for information held by TII.

Child Safety Statement

In preparing this Child Safeguarding Statement, TII undertook a review of all services provided to identify those that fall under the definition of a relevant service as defined by the Children First Act 2015.

Customer Complaints Procedure

As part of our customer commitment, TII operates a complaints procedure that may be availed of by customers who feel that they may not have been treated adequately, courteously or fairly in their dealings with the staff of TII.

Customer Service

The provision of quality customer service is central to Transport Infrastructure Ireland's activities and we strive to continually improve our business practices in order to provide the highest standards in our dealings with our customers.

Data Protection Notice

TII processes various categories of personal data for public service and statutory duties, ensuring data protection and privacy. For inquiries or to exercise data rights, contact TII's Data Protection Officer.

European & National Funding

TII is funded by a number of national and European bodies within a strategic context. Find out more about how the TII receives funding for its work.

Energy

TII is working to achieve accreditation to the international Energy Management System standard, ISO 50001:2018. This involves a commitment to sustainable energy practices and processes and the adoption of a systematic approach in achieving continual improvement of energy performance, including energy efficiency and consumption.

Freedom of Information

Under the Freedom of Information Act 2014, anyone has the right to request access to information, find out how to make a request for information held by TII. Additionally, you can review our annual disclosure logs of the requests we receive.

Official Languages Acts 2003 and 2021

The Official Languages Acts 2003 and 2021 aims to promote the use of Irish for official purposes in the State, mandating that public bodies provide services in Irish that are not of a lower standard than those in English. The Acts outline the duties of public bodies regarding both official languages, Irish and English.

Payments €20,000 and over - Quarter 1

TII publishes details of payments made for goods and services with a value greater than or equal to €20,000. A document outlining payments is uploaded each quarter.

Prompt Payment Procedures

Transport Infrastructure Ireland (TII) is committed to making every effort to pay our suppliers in line with the EU/IMF Programme of Support for Ireland.

Protected Disclosures

The mechanism whereby workers (i.e. TII’s staff, TII board members, as well as non-TII Staff) may raise concerns, or make disclosures in the public interest, in accordance with the Protected Disclosures Act 2014.

Regulation of Lobbying Act 2015

The Regulation of Lobbying Act 2015 as amended (the “Act”) is designed to provide information to the public on the identity of those communicating with Designated Public Officials on specific policy, legislative matters or prospective decisions.

Re-use of Public Sector Information

TII complies with the PSI Regulations and we encourage the re-use of the information that we produce. Re-use includes copying, modifying, translating, adapting, distributing, or otherwise using the information in any medium, mode, or format for any lawful purpose.

Responses to Parliamentary Questions Referred to TII

A parliamentary question (PQ) is a question raised by a member of the Oireachtas (TD) for oral or written answer in the Oireachtas. A parliamentary question can relate to a policy issue, service-related issues, individual personal matters or general matters of public interest. Where a matter falls under the remit of TII, the Minister can refer the question to TII for a more detailed response. TII publishes responses to Parliamentary Questions on a quarterly basis.